Sorry to bump an old thread, but this problem still persists... It's incredibly irritating especially since, despite toggling, the auto update feature never actually turns off. The support also either doesn't know how to deal with it or just ignores queries about it. I really don't recommend using Gportal between their outages, unsafe FTP usage, poor support, server-wrecking settings you can't disable (that are enacted after said outages out of your control), servers unable to startup despite 0 changes since last launch, etc etc... Will be moving to another provider.
