SirSalvian Posted January 14 Report Posted January 14 Without ever having clicked the link before it immediately began claiming the link itself was defunct with an error message asking if i had used the right link which i had. Now I'm locked out of my story account until tomorrow having not even used the link once. Anyone else have this issue?
Moony_latez4 Posted January 14 Report Posted January 14 same here i just made my account and i put in the passcode and it wont let me in
LadyWYT Posted January 14 Report Posted January 14 Welcome to the forums(and the game)! The best advice I can really offer here is make sure that you are using the correct login information, since your game account is different from your forum account(despite the fact that you can't have one without the other). Aside from that, also make sure to check the usual troubleshooting list: caps lock, number lock, etc. If I recall correctly, there are also limits to how many times you can change your passwords within a short time, as well as limits to how many consecutive login attempts you can fail before getting locked out for a time as a safety precaution. If you've already tried basic troubleshooting and are still having troubles with your account, I recommend submitting a support ticket about the issue so Anego staff can assist. Most tickets are resolved in a day or two, in my experience.
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