i believe everyone has varying levels of hardware quality but i dont think hers is the worst on there.
I considered that as a very real possibility when i saw the heat and realistically I think this is likely the cause, however quite honestly I dont have the expertise or confidence to dink around in there, especially in a laptop, if it comes down to it we would probably have to pay someone to do it but at that point i would want to confirm nothing else could be causing it. Would any part of the system data tell if it runs an HDD or SSD instead of physically looking? ex. system settings, task manager, ect.
Should be able to get those singleplayer/vanilla tests this evening, thank you for all the help so far!