Installer error

[Carlfil]

Such a question, my friend gets this error when starting the installer. What to do ?

[Giciel]

Hello friend,

I believe you could fix the question mark issue by downloading a language package with the english alphabet, your friend must only have the cyrillic alphabet on his windows version.

To add the language package, go to Settings --> Time & Language --> Language then select +Add Language, then add an English package. 

If it doesn't work you can try this but I'm really not sure if this one will work :
go to Control panel --> Clock, Language and Region --> Region ( a window will pop up) --> Administrative tab --> Change "Language for non-Unicode programs" and select English. You can revert back to Russian or Ukranian if that doesn't change anything.

Hopefully this will help you somehow.