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Refund

BlizzySmalls

By BlizzySmalls
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Rudometkin Ironsmith

Rudometkin

Posted
Posted
7 hours ago, BlizzySmalls said:

I am looking to get a refund. I sent 2 requests in with no reply yet from authority. Please get back to me and help me out, this game is beautiful but the game play just is not for me. Thank you!

I think there's still a planned adventure mode coming out - more fantasy adventure-like, with developers from Hytale involved.

Maybe one day you can come back and give that mode a shot!

Michaloid Bronze Caster

Michaloid

Posted
Posted
1 hour ago, Dilan Rona said:

Vintage Story REALLY needs a demo version for people that want to try it. Will greatly reduce the amount of refund tickets the devs get, and help them in the process.

I agree. But Tyron is deadset on the refund policy being it's own demo, which i personally don't agree. But alas.

Krougal Steel Worker

Krougal

Posted
Posted
2 hours ago, Michaloid said:

I agree. But Tyron is deadset on the refund policy being it's own demo, which i personally don't agree. But alas.

Why? A separate demo is more work to maintain.

The full version there is no question people know what they are getting.

Considering their financial success and the amount of sales they are making, I doubt the refund rate is that big.

 

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Dilan Rona Steel Worker

Dilan Rona

Posted
Posted (edited)

You dont need to maintain the demo version to the latest version of VS, all you plan to do is show some (not all) of its capabilities. Meaning no lore content, some of the monsters, and animals. Basic crafting up to the copper or bronze age. No ability to install any mods, and nothing else. With a time limit of 1-2 hours.

Edited by Dilan Rona
Dilan Rona Steel Worker

Dilan Rona

Posted
Posted

Heck, you could use say the 1.17 version, and turn that into a demo version. If they like it, they'll buy it. If not, less work with the refund process (with the current problems from transaction managers)

Krougal Steel Worker

Krougal

Posted
Posted
11 minutes ago, Dilan Rona said:

Heck, you could use say the 1.17 version, and turn that into a demo version. If they like it, they'll buy it. If not, less work with the refund process (with the current problems from transaction managers)

Every gaming forum seems full of people who know how the devs should run their business.

I really doubt Tyron needs any advice from any of us on that front.

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Echo Weaver Historian

Echo Weaver

Posted
Posted (edited)

I was initially skeptical of the kind of indie business model that relies on low prices and no additional charges for huge amounts of expansion content, but Tyron has been pretty clear that the game's pricing structure is more than meeting the needs of the company. I guess the game sales really do make it up in volume, He also mentioned that things like his hosting service are providing a big financial lift, and there'd be nothing to host without the game. So it's all an ecosystem.

My biggest question is how one generates ongoing income when presumably someday everyone who would be inclined to buy the game has already bought it. Folks with more skin in the game (heh) than I do are certainly looking at the economic angle.

I think he's wise not to have a demo mode, though. That would just cost additional effort to maintain, even if it's only a subset of what he's already building.

Edited by Echo Weaver
Grammar. Again.
LadyWYT Historian

LadyWYT

Posted
Posted
14 minutes ago, BlizzySmalls said:

I have now sent 3 tickets. Why is it taking this long?

It takes a couple of days on average to process tickets, and depending on how many tickets they have to take care of, and the complexity of said tickets, response times could be shorter or longer. I'd wager Anego staff is fairly busy right now getting ready for the 1.21 launch and making sure it's smoother than the growing pains that came with 1.20(big influx of new players, which created a lot of issues).

BlizzySmalls Wolf Bait

BlizzySmalls

Posted
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Posted
8 minutes ago, LadyWYT said:

It takes a couple of days on average to process tickets, and depending on how many tickets they have to take care of, and the complexity of said tickets, response times could be shorter or longer. I'd wager Anego staff is fairly busy right now getting ready for the 1.21 launch and making sure it's smoother than the growing pains that came with 1.20(big influx of new players, which created a lot of issues).

ok thank you 

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