Didn't get a Game Account email after purchase

[ozBillo]

Hi,

I just bought the game but didn't get a Game Account email after purchase.

I tried the License Key in the Game Account section on your website, but, the Create New Game Account page rejected it.

wob@melbpc.org.au

Bill

[redram]

1 hour ago, ozBillo said:

I just bought the game but didn't get a Game Account email after purchase.

Check spam folder.  It's a common problem.

[ozBillo]

Thank you

[DonOn]

Same here,

bought game, can login at vintagestory.at, change password all fine but trying to log into the game, no chance.
Nope nothing within the spam Folder.

[redram]

3 hours ago, DonOn said:

Nope nothing within the spam Folder.

You may have to start a support ticket with Tyron.  Unfortunately I'm not knowledgeable enough technically to help much beyond 'look in the spam folder'.  But Tyron will get it sorted for ya.

[Max Furler]

Please help. Where can I learn my password after authorization via google acc? I have not entered any password. It's not hard to login in my forum acc, but it requires a password when logining into game acc.

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[Streetwind]

If you used your Google account to authenticate yourself, then perhaps you need the password of your Google account? Have you tried using that?

[DanisTrumin]

I also didnt get a Acc. Somehow I didnt get a Email.
I purchased the Game twice because I want to play with my wife.

Now I made a Account again but I dont want to purchase again

[redram]

53 minutes ago, DanisTrumin said:

I also didnt get a Acc. Somehow I didnt get a Email.
I purchased the Game twice because I want to play with my wife.

Now I made a Account again but I dont want to purchase again

If you checked your spam folder already and it's not there, then start a support ticket.