ArcherSniper4 Posted December 18, 2025 Report Posted December 18, 2025 Hello, I'm a Thai player interested in playing this game. However, after purchasing and playing it, it wasn't what I expected. I find watching other people play on YouTube more fun, and I would like to request a refund. I'd like to know when the developers will respond and issue the refund. I've been waiting for a day, but haven't received any response. T_T I'm not very good at English, so please excuse any awkward phrasing.
Broccoli Clock Posted December 18, 2025 Report Posted December 18, 2025 If it's any consolation, support stuff is pretty quick, I don't think it's uncommon for people to look for a refund, although it's obviously unfortunate that you didn't like the game in the way you expected. (google translate) ถ้าจะให้พูดให้สบายใจขึ้นหน่อยก็คือ ฝ่ายบริการลูกค้าตอบกลับค่อนข้างเร็ว ฉันคิดว่าไม่ใช่เรื่องแปลกที่คนจะขอเงินคืน ถึงแม้ว่ามันจะเป็นเรื่องน่าเสียดายที่คุณไม่ชอบเกมอย่างที่คาดหวังไว้ก็ตาม 1
Maelstrom Posted December 18, 2025 Report Posted December 18, 2025 This is not the place to request a refund. Submit a support ticket here: Support - Vintage Story
dakko Posted December 18, 2025 Report Posted December 18, 2025 7 hours ago, ArcherSniper4 said: I'd like to know when the developers will respond and issue the refund. I've been waiting for a day, but haven't received any response. I do not think any of us know the answer to your question. If you do not receive a reply to your support ticket within a few days, perhaps make a post in their discord. Here is the invitation link. 1
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