zeljko samardzija Posted October 30, 2020 Report Share Posted October 30, 2020 i have purchased the game but still not recived game key so i can download it, just wandering how long it usually takes Link to comment Share on other sites More sharing options...
redram Posted October 30, 2020 Report Share Posted October 30, 2020 2 hours ago, zeljko samardzija said: i have purchased the game but still not recived game key so i can download it, just wandering how long it usually takes It should be more or less immediate I think. Check your spam folder, it often gets put there. If it's not there either, use the support button at top right of webpage to make a support ticket. Link to comment Share on other sites More sharing options...
Cataleya Posted April 23, 2022 Report Share Posted April 23, 2022 I have checked all folders (including spam, even though the first 2 emails were ok). The phone app says payment was made to WWW.VINTAGESTORY.AT 22/04/2022 for £28 and confirmed by me through PIN Sentry at 22/04/2022 15:28 No confirmation email, or game key. I though this was a "support ticket" as I used the "Get Support" button to type this in the first place. Is there something I should be doing instead? Link to comment Share on other sites More sharing options...
Michaloid Posted April 24, 2022 Report Share Posted April 24, 2022 After the purchase, you get 2 e-mails, here's mine when i got the game last year. The Vintage story one is your receipt, and the office one is the game key along with the link to the account creation. Link to comment Share on other sites More sharing options...
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