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Posted
2 hours ago, zeljko samardzija said:

i have purchased the game but  still not recived game key so i can download it, just wandering how long it usually takes

It should be more or less immediate I think.  Check your spam folder, it often gets put there.   If it's not there either, use the support button at top right of webpage to make a support ticket.

  • 1 year later...
Posted

I have checked all folders (including spam, even though the first 2 emails were ok).

The phone app says payment was made to WWW.VINTAGESTORY.AT 22/04/2022 for £28 and confirmed by me through PIN Sentry at 22/04/2022 15:28

No confirmation email, or game key.

I though this was a "support ticket" as I used the "Get Support" button to type this in the first place. Is there something I should be doing instead?

Posted

After the purchase, you get 2 e-mails, here's mine when i got the game last year.image.thumb.png.0db68e14cd64d72b96fe8d12aa67f21e.png

The Vintage story one is your receipt, and the office one is the game key along with the link to the account creation.
image.thumb.png.3ce165629149f948f610857222f8c9de.png

  • 2 years later...
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