Allow users to report bugs here in your forum.

[jumpityjumpjump]

I've noticed some bugs in the latest stable version, 1.19.8 flatpak install on Manajaro Linux XFCE, and I'd like to help out by reporting them. The problem for me is having to have yet another login account for your github. And I notice that you accept them on your discord channel too. Is there really no way to integrate this process within your own forum?

My observation is that the more barriers you put up for peoples access needs to participate and help this project along, the less help you actually get. The buying process was bad enough with having too create two separate login accounts. I'm hoping you might reconsider how you allow bug reports. Thank you for your time.

[Brady_The]

41 minutes ago, jumpityjumpjump said:

Is there really no way to integrate this process within your own forum?

That's unlikely. The devs moved away from bug reports in the forum. Reporting problems on platforms like Github with their workflow features makes a lot of sense. Why you can report them in their Discord server puzzles me a bit, though.

[LadyWYT]

23 minutes ago, Brady_The said:

Reporting problems on platforms like Github with their workflow features makes a lot of sense. Why you can report them in their Discord server puzzles me a bit, though.

I'm not on the Discord, but I'm guessing it's probably due to Discord being a bit easier to monitor than the forums. You don't need to visit a webpage and click through links with it, plus it's a lot easier to tell when there's a new message and which channel it's in.

[Brady_The]

13 minutes ago, LadyWYT said:

I'm not on the Discord, but I'm guessing it's probably due to Discord being a bit easier to monitor than the forums. You don't need to visit a webpage and click through links with it, plus it's a lot easier to tell when there's a new message and which channel it's in.

I suppose that's true. I haven't thought about it from an end user pov. Managing issues on two or (with the forum) three different platform adds to the workflow significantly in terms of tracking, duplication, same issues with different feedback spread over different places, etc.

[Guimoute]

Github leads to high quality bug reports that properly describe the issue, the versions affected, etc.

Discord is a mess without any management of duplicates, no mandatory template, and makes for a spammy unreadable bug report section.

[KioshiBleat]

When i press H on the boards the game crash

 

[Diff]

6 hours ago, KioshiBleat said:

When i press H on the boards the game crash

 

You should post that on GitHub or Discord, and include more information when you do. What exact steps do you take to reproduce it, what is your system like, do you have any mods installed, does it still happen when they're disabled, what do the logs say? This information is really important to actually finding out what's going wrong and fixing bugs.

[LadyWYT]

1 minute ago, Diff said:

What exact steps do you take to reproduce it, what is your system like, do you have any mods installed, does it still happen when they're disabled, what do the logs say? This information is really important to actually finding out what's going wrong and fixing bugs.

The logs are especially important, because in the event you don't know exactly what you did to cause the bug to appear(or otherwise aren't sure of exactly what's happening) the logs will provide a pretty thorough report on basically everything that happened during that play session.

Logs will be recorded in the VintagestoryData folder--located on the C drive, by default.